Last updated: June 2026 — James Wilson, Hilburycourthotel

Responsible Gaming

At Hilbury Court Hotel, we are committed to promoting safe and responsible gaming practices. We believe that gambling should be an enjoyable form of entertainment, not a source of financial harm or distress. This page provides essential information to help you gamble responsibly and safely.

What is Responsible Gaming?

Responsible gaming refers to a set of practices and policies designed to protect players from the potential harms of gambling. It involves understanding the risks associated with gambling, maintaining control over your spending, and recognizing when gambling may become problematic.

Responsible gaming is a shared responsibility between casinos, operators, and players. We are dedicated to creating an environment where all our users can enjoy gaming whilst maintaining their physical, mental, and financial wellbeing.

Warning Signs of Problem Gambling

It is important to recognize the signs that your gaming habits may be becoming problematic. If you notice any of the following indicators, we encourage you to seek help immediately:

Self-Exclusion Tools

Most UK-licensed casinos offer self-exclusion tools that allow you to restrict your access to gaming accounts. Self-exclusion is a powerful tool that can help you take a break from gambling when you need it.

How Self-Exclusion Works: When you self-exclude, your account will be suspended for a minimum period, typically ranging from one week to several years. During this time, you will be unable to access your account or place any bets.

You can request self-exclusion directly through your casino account settings or by contacting customer support. For multi-operator self-exclusion across multiple licensed gambling sites, you can use GamStop, the national self-exclusion scheme.

Deposit Limits

Setting deposit limits is an effective way to control your gambling expenditure. Most online casinos allow you to set daily, weekly, or monthly deposit limits on your account.

By establishing a budget before you start playing, you can ensure that your gaming activities remain within your means. Never gamble with money earmarked for essential expenses such as rent, utilities, food, or childcare.

Support and Helplines

If you or someone you know is struggling with problem gambling, professional help is available. The following organizations provide confidential support:

Age Restrictions

Gambling is strictly for individuals aged 18 years and over only. We are committed to preventing underage gambling and will take all necessary steps to verify the age of our users.

If you are under 18 years old, you must not attempt to register an account or participate in any gaming activities on our platform.

Our Commitment

Hilbury Court Hotel is dedicated to maintaining the highest standards of player protection. We encourage all our players to gamble responsibly and to seek help if you believe your gaming has become problematic.